Frequently Asked Question

Home > FAQ

How do I know what tyres are on my car?

The size of your car tyre is printed on the side of the tyre, or the sidewall. This is written as a sequence of numbers and letters which carry their own meaning.

For example, a tyre size 205/55R1691V can be broken down to 5 parts.

205 –Width of the tyre in millimeters
55 – Height of the tyre (measured between wheel rim and top of the tyre) as a percentage of the tyre width, also known as aspect ratio. For example, this tyre has an aspect ratio of 55, which means the height of the tyre is equal to 55% of the width (205mm). This equals roughly 112.75mm.
R16 – Diameter of the rim in inches
91 – Load index of the tyre (which corresponds to the weight each tyre can carry safely)
V – Speed index, which indicates the maximum speed the tyre can be safely driven at

Are all my tyres the same size?

Certain vehicles may be operated safely with different tyre sizes between front and rear wheels. It is not typically recommended to mismatched tyres as they may wear out and cause problems to your vehicle. If you’re unsure about the size of your tyres, please call our friendly team on 03 9712 9665 for support.

How do I book?

We understand tyre problems often occur on the road, requiring emergency support. For a fast and reliable service please call 0423 787 425 to arrange our mobile service. Alternatively, use our online submission form and one of our customer support team members will be in touch.

How do I know the price?

We understand how important it is to keep costs low whether you’re servicing your family car or a commercial fleet. As part of our 100% transparency policy we’ll quote the total cost, including GST, during the booking process. Our service has zero hidden fees.

Are you insured & police checked?

Yes. 24/7 Mobile Tyre Service Melbourne is fully insured, including public liability insurance up to $20 million. Our team holds all relevant qualifications including police checks.

What do you do with the old tyres?

24/7 Mobile Tyre Service Melbourne is committed to sustainable practices on behalf of our customers. All damaged tyres are removed for recycling, with your tyres shredded into rubber that can be reused in playground surfaces, insulation, tile adhesive, and even new tyres.

How long is the warranty on my new tyre?

Due to our wide range of products and services we have a range of warranties to protect you on the road with our tyres typically covered by manufacturer’s warranties. With a commitment to 100% customer satisfaction, reach out and speak to a member of our customer support team for individual warranty policies.